I paid with Wave but the book isn't showing up
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Wave confirmation sometimes takes 1 to 2 minutes. Pull to refresh your library; if nothing appears after 10 minutes, the payment is automatically re-checked and support is notified — you don't need to do anything.
Can I read offline?
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Yes. Once a book is downloaded in the mobile app, it stays readable offline on your devices, even without a connection. Download it from your library on each device where you want to read.
How does the 7-day refund work?
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You have 7 days after purchase to request a refund on a digital book as long as you haven't finished it. Open the order from your account on the web and click “Request a refund”; the balance returns to your wallet.
Is the paperback printed in Côte d'Ivoire?
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Yes. Paperbacks are printed and shipped by our print partners in Côte d'Ivoire, then delivered to the address you provide. Tracking appears in Orders.
